ProductIndex Producer Program Terms

Last updated: November 6, 2026 · Version: 2026-10-early-access-1

The short version (for convenience only; not part of the Producer Terms): Joining is free. Product profiles are our editorial content and stay up even if you leave. We charge nothing on your first $1,000 in sales that came through a ProductIndex link, then 5% of the product subtotal (no tax, no shipping, no gift cards). A sale only counts if it happened within 30 days of the click. Refunds within 60 days are credited. Sales from sponsored clicks you already paid for aren’t charged again. Shopify stores pay through their Shopify bill; others pay a monthly card invoice, and only after the free $1,000. You can leave any time, and we give 30 days’ notice before raising prices.

These Producer Program Terms (“Producer Terms”) are a binding agreement between Sac Town Development LLC, an Arizona limited liability company doing business as ProductIndex (“ProductIndex,” “we,” “us,” or “our”), and the manufacturer, retailer, distributor, or other business that registers or uses a producer account on the Site (“Producer,” “you,” or “your”). They govern your participation in the ProductIndex Producer Program. Our Terms of Use and Privacy Policy also apply to your use of the Site. If they conflict with these Producer Terms on a matter concerning the Program, these Producer Terms control.

By checking the box and clicking “Accept,” you agree to these Producer Terms on behalf of the business named in your producer account, and you represent that you have authority to bind that business.

1. Definitions

1.1 “Site” means productindex.ai and its subdomains, together with the feeds, APIs, and agent interfaces (including MCP and A2A) we operate.

1.2 “Program” means the services we make available to Producers, including product listings, specification verification, offers, quote responses, attribution, reporting, and Sponsored Placement.

1.3 “Your Store” means each online store identified in or connected to your producer account where shoppers can buy your products.

1.4 “Tracked Link” means a link to Your Store that we generate and route through a ProductIndex redirect, whether it is shown on the Site or provided to a shopper’s AI agent or other software.

1.5 “Click Reference” means the unique identifier we append to a Tracked Link (currently the pi_ref URL parameter).

1.6 “Tracked Click” means a visit to Your Store through a Tracked Link that occurs after the Acceptance Date.

1.7 “Attributed Sale” means an order placed in Your Store that carries the Click Reference of a Tracked Click and is placed within thirty (30) days after that Tracked Click. Each Tracked Click can produce at most one Attributed Sale. If an order carries more than one Click Reference, only the most recent counts.

1.8 “Commissionable Amount” means the merchandise subtotal of an Attributed Sale after discounts, excluding taxes, duties, shipping, handling, tips, and the purchase of gift cards or stored value, in the currency of the order.

1.9 “Commission” means the fee described in Section 4.

1.10 “Free Allowance” means the first one thousand U.S. dollars (US$1,000) of Commissionable Amount from Attributed Sales.

1.11 “Sponsored Placement” means the optional paid placement described in Section 7.

1.12 “Acceptance Date” means the date you first accepted these Producer Terms.

1.13 “Billing Provider” means Shopify, for Producers billed through the ProductIndex Shopify app, or Stripe, for all other Producers.

1.14 “Producer Content” has the meaning given in Section 8.1.

1.15 “Business” means the legal entity that accepts these Producer Terms together with every entity that controls it, is controlled by it, or is under common control or common ownership with it, as we determine in good faith.

1.16 Headings are for convenience only. “Including” means “including without limitation.” “Days” means calendar days.

2. The Program

2.1 Free to join. There is no subscription fee and no upfront cost to join the Program or to be listed.

2.2 Organic listings. Except for Sponsored Placement, which is always labeled as sponsored, whether and where your products appear on the Site and in responses to AI agents is determined by our ranking systems and editorial standards, and cannot be purchased. Paying Commission does not entitle you to any placement, ranking, review summary, or other content.

2.3 AI agents and third parties. We provide listings, offers, and Tracked Links to AI agents and other software operated by third parties. We do not control how third parties present that information and are not responsible for their conduct.

2.4 No guarantee. We do not guarantee any volume of traffic, Tracked Clicks, or sales.

2.5 Eligibility and participation. We may decline an application to join the Program, and may limit your access to particular features (including Sponsored Placement or eligibility for certain product categories) for reasons including risk, compliance, capacity, or product category. Termination of these Producer Terms is governed by Section 9.

2.6 Program changes. We may modify, suspend, or discontinue features of the Program, including attribution methods, reporting interfaces, and Sponsored Placement. Changes that increase fees, reduce the Free Allowance, or shorten the attribution or refund credit windows are governed by Section 10.

2.7 Product profiles are ours. Product profiles, review summaries, comparisons, and other content we create or generate about products (“Profiles”) are our editorial content, owned by us as described in our Terms of Use, and are not Producer Content. This is true however a Profile came about, including when it was upgraded from a catalog listing because of demand, because you asked for it, or because you paid a fee for it. We decide whether to create, update, or remove a Profile. You may not require us to remove, withhold, or change a Profile, during or after your participation in the Program, except that we will correct factual errors you show us (for example, through specification verification) under our editorial standards. If you leave the Program or these Producer Terms end, your Profiles stay published, and only your Producer Content and your offers and Tracked Links are removed under Section 8.8.

2.8 Optional paid services. If we offer an optional paid service other than Sponsored Placement (for example, generating or upgrading a Profile), its price and what it includes will be shown before you buy it. Unless stated otherwise at purchase, the fee is earned and charged when the service is delivered (for a Profile, when it is published) and is non-refundable after that, including if you disagree with the content of the Profile, leave the Program, or these Producer Terms end. If we cannot deliver the service (for example, because our pipeline cannot verify the product), you are not charged. Paying for a service never buys a favorable Profile, ranking, or review summary, and we may disclose on a Profile that it was created at your request or expense.

2.9 Merchant of record. You are the seller and merchant of record for every sale. ProductIndex does not process shopper payments, take possession of goods, or act as your agent. You are solely responsible for pricing, fulfillment, shipping, returns, warranties, customer service, product safety, and compliance with laws that apply to your products and sales.

3. Attribution

3.1 How it works. When a shopper follows a Tracked Link, we add a Click Reference to the destination URL. Your Store keeps the Click Reference with the shopper’s order (through our Shopify app or, for other stores, your own integration) and reports qualifying orders to us server to server. We match each reported order to its Tracked Click. We do not use third-party cookies for attribution.

3.2 Reporting. You will report each order that carries a Click Reference, with its order identifier, order date, Commissionable Amount, and currency, within seven (7) days after it is placed, and will report refunds and cancellations as described in Section 5. (a) Shopify. You meet this obligation by keeping the ProductIndex Shopify app installed with its storefront app embed enabled; the app reports orders, refunds, and cancellations automatically. (b) Other stores. You must use the signed reporting interface described in our developer documentation.

3.3 No interference. You will not remove, alter, or block Click References; disable our app embed or reporting while continuing to receive Tracked Clicks; route shoppers who arrive through a Tracked Link so as to avoid attribution; or otherwise interfere with attribution.

3.4 Records and review. You will keep records sufficient to verify reported orders for twenty-four (24) months after each order. No more than once in any twelve (12) month period, on thirty (30) days’ notice, we may have an independent accountant, bound by confidentiality, review those records during normal business hours at our expense. If the review shows Commission was under-reported by more than five percent (5%) for the period reviewed, you will pay the shortfall and the reasonable cost of the review.

3.5 Basis of calculation. Commission is calculated from the orders reported under Section 3.2, matched against our records of Tracked Clicks. Attribution is not perfect: for example, a shopper may clear their browser storage or switch devices. We charge Commission only on sales attributed under these Producer Terms, and you may dispute any charge under Section 6.8.

4. Commission

4.1 Rate. You will pay Commission equal to five percent (5%) of the Commissionable Amount of each Attributed Sale, subject to the rest of this Section 4.

4.2 Free Allowance. No Commission is charged on the Free Allowance. If an Attributed Sale causes the Free Allowance to be exceeded, Commission applies only to the part of its Commissionable Amount above the Free Allowance. The Free Allowance is available once per Business, regardless of how many producer accounts or stores the Business uses. If a Business obtains more than one Free Allowance, we may charge Commission on the affected Attributed Sales as if only one Free Allowance had applied, and doing so deliberately is a material breach.

4.3 No double charge. No Commission is charged on an Attributed Sale whose Tracked Click incurred a Sponsored Placement charge.

4.4 Currency. During early access, Commission accrues only on Attributed Sales placed in U.S. dollars, and only U.S.-dollar sales count toward the Free Allowance. We may begin charging Commission on sales in other currencies on notice under Section 10, converted to U.S. dollars at a published exchange rate for the order date.

4.5 Calculation. Commission is calculated for each Attributed Sale and rounded to the nearest cent, with half a cent rounded up.

4.6 Early-access rate. The rate in Section 4.1 is an early-access rate. We may change it, or introduce a volume-based schedule, on notice under Section 10.

5. Refunds, Cancellations, and Chargebacks

5.1 Credit window. If an Attributed Sale is cancelled or refunded, in whole or in part, within sixty (60) days after the order date, we recalculate its Commission as if its Commissionable Amount had been only the amount not refunded. A refund reduces the commissioned part of the sale first; once that is exhausted, it restores the Free Allowance that the sale consumed. Refunds of taxes, duties, or shipping do not change Commission.

5.2 After sixty days. Cancellations and refunds more than sixty (60) days after the order date do not change Commission.

5.3 Chargebacks. A sale reversed by a payment chargeback within the period in Section 5.1 is treated as a refund if you report it to us, with supporting documentation, under Section 6.8.

5.4 How credits are applied. If the Commission has already been billed, the reduction is applied as a credit against future charges. If no further charges are expected (for example, because this agreement has ended), we will refund the unused credit to the original payment method, or through Shopify, on request.

6. Billing and Payment

6.1 Billing Provider. If you use our Shopify app, Commission and Sponsored Placement charges are billed as usage charges on your Shopify bill, within the spending limit you approve in Shopify, and are also subject to Shopify’s terms. Otherwise, charges are billed through Stripe.

6.2 When a payment method is needed. No payment method is required to join. When your Free Allowance is used up, you must approve billing in Shopify or add a valid payment method. Commission continues to accrue in the meantime and is billed once billing is in place.

6.3 Authorization. By adding a payment method, you authorize us and our payment processor to charge it, without further approval, for all amounts due under these Producer Terms when they are due, until you remove it or this agreement ends and all amounts are paid.

6.4 Stripe billing. We invoice accrued charges monthly, and the invoice is paid automatically with your payment method. Invoices are due on receipt.

6.5 Shopify spending limit. If charges would exceed the spending limit you approved in Shopify, they continue to accrue and we will ask you to approve a higher limit. Until you do, we may pause Sponsored Placement. Accrued charges remain payable.

6.6 Non-payment. We may suspend Tracked Links to Your Store and Sponsored Placement until your balance is paid if (a) you have not approved billing or added a payment method within thirty (30) days after the first Commission accrues, or (b) a payment fails and is not resolved within fifteen (15) days. While suspended, your products may still appear in organic content. Amounts owed remain owed after suspension or termination, including Commission that accrued but could not be billed through Shopify before you uninstalled the app.

6.7 Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, value-added, or similar taxes on our fees, other than taxes on our net income.

6.8 Billing disputes. To dispute a charge, notify us within sixty (60) days after the invoice or Shopify bill on which it first appears, and identify the orders involved. We will review the dispute in good faith and respond within thirty (30) days. Undisputed amounts remain payable while the dispute is reviewed.

6.9 Account credit. We may, at our discretion, grant promotional or make-good credit to your account. Credit applies to any fees under these Producer Terms, including Commission, Sponsored Placement, and profile upgrades. Credit has no cash value, is not transferable or refundable, and may expire on the date shown when it is granted.

7. Sponsored Placement (optional)

7.1 Purchase. You may buy Sponsored Placement by setting a monthly budget in your dashboard (or, for Shopify, in the app). Sponsored Placement is labeled as sponsored wherever it appears on the Site and is identified as sponsored to AI agents.

7.2 Charges. While Sponsored Placement is active, each qualifying Tracked Click on your offers is charged three U.S. dollars (US$3.00), until your monthly budget is reached. A Tracked Link is charged at most once. We may exclude clicks we identify as invalid, such as automated or repeated clicks, and are not required to disclose how we detect them.

7.3 Changes. You can change your budget or stop Sponsored Placement at any time; changes apply to later clicks.

8. Your Content, Data, and Conduct

8.1 License. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, display, and distribute the product data, specifications, images, offers, and other materials you submit (“Producer Content”) to operate the Program, including providing it to AI agents and other software. You also permit us to identify you as a Program participant on the Site. Any other promotional use of your names or logos requires your consent.

8.2 Accuracy and compliance. You represent that your Producer Content and offers are accurate and not misleading, that you have the rights needed to grant the license in Section 8.1, and that your products, offers, and Your Store comply with applicable law, including consumer-protection, advertising, and product-safety law.

8.3 No shopper personal data. You will not send us shoppers’ personal information through the reporting interface. Reports must contain only order identifiers, dates, amounts, currency, and Click References.

8.4 Confidentiality. Each party will use non-public information received from the other in connection with the Program, including non-public reporting data, only for the Program, and protect it with reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, or that the receiving party already had or develops independently.

8.5 Prohibited products. You will not list, offer, or promote through the Program any product that is illegal where offered, counterfeit or infringing, subject to a recall, or in a category we have told you we do not list. You will remove any such product promptly at our request.

8.6 Account security. You are responsible for keeping your producer account secure, for activity under it, and for making sure everyone you give access to it (including through team roles or a connected store) is authorized to act for you. Notify us promptly at support@productindex.ai of any unauthorized use.

8.7 Feedback. If you give us feedback, suggestions, or ideas about the Program, we may use them for any purpose without obligation to you.

8.8 Data retention. We retain attribution records and order-level reporting data for as long as needed to calculate fees, resolve disputes, and meet legal obligations, as further described in our Privacy Policy. After termination, we will remove your Producer Content, offers, and Tracked Links from active listings within a reasonable time (Profiles remain, as described in Section 2.7), but may keep copies needed for the obligations that survive termination. Copies already provided to AI agents or other third parties are outside our control.

8.9 Sanctions and export. You represent that you are not located in, organized under the laws of, or owned or controlled by a person in a country or region subject to comprehensive U.S. sanctions, and that you are not on a U.S. government restricted-party list. You will not use the Program to benefit any such person.

9. Term, Suspension, and Termination

9.1 Term. These Producer Terms start on the Acceptance Date and continue until terminated.

9.2 Termination by you. You may terminate at any time by closing your producer account or by notice to us.

9.3 Termination or suspension by us. We may terminate on thirty (30) days’ notice for any reason. We may suspend or terminate immediately if you materially breach these Producer Terms, engage in fraud, interfere with attribution, or offer products we reasonably believe are unlawful, unsafe, or subject to a recall, or breach Section 8.5 or 8.9.

9.4 Effect. Commission remains payable on Attributed Sales from Tracked Clicks that occurred before termination, including orders placed within the attribution window after termination. Sections 2.7, 2.8 (as to fees already paid), 3.4, 3.5, 4.2 (last sentence), 5, 6, 8.1 (for Producer Content already distributed), 8.4, 8.7, 8.8, 9.4, 11, 12, 13, and 14 survive termination.

10. Changes to These Producer Terms

10.1 Notice. We may update these Producer Terms. We will give you at least thirty (30) days’ notice by email and in your dashboard before any change takes effect that increases fees, reduces the Free Allowance, or shortens the attribution window or the refund credit window. Other changes take effect when posted. If you do not agree to a change, you may terminate before it takes effect; continuing to participate after the effective date means you accept the change.

10.2 No retroactive changes. A change never applies to Attributed Sales from Tracked Clicks that occurred before its effective date.

11. Disclaimers

THE PROGRAM IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND WE DO NOT WARRANT THAT THE SITE, TRACKED LINKS, OR ATTRIBUTION WILL BE UNINTERRUPTED, COMPLETE, OR ERROR-FREE.

12. Limitation of Liability

12.1 NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR GOODWILL, ARISING OUT OF THESE PRODUCER TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY.

12.2 EACH PARTY’S TOTAL LIABILITY ARISING OUT OF THESE PRODUCER TERMS IS LIMITED TO THE GREATER OF (A) THE FEES PAID AND PAYABLE BY YOU UNDER THESE PRODUCER TERMS IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US$100).

12.3 SECTIONS 12.1 AND 12.2 DO NOT LIMIT YOUR PAYMENT OBLIGATIONS, YOUR OBLIGATIONS UNDER SECTION 13, OR LIABILITY FOR A PARTY’S FRAUD OR WILLFUL MISCONDUCT.

13. Indemnification

You will defend, indemnify, and hold harmless ProductIndex and its members, managers, officers, employees, and agents from and against third-party claims, and related losses, damages, and reasonable attorneys’ fees, arising out of your products, Your Store, your sales, your Producer Content, or your breach of these Producer Terms. We will notify you promptly of any claim, let you control its defense, and cooperate at your expense; you may not settle a claim in a way that imposes obligations on us without our consent.

14. General

14.1 Independent parties. The parties are independent contractors. Nothing in these Producer Terms creates a partnership, joint venture, agency, employment, or franchise relationship.

14.2 Notices and communications. We give notices by email to your producer account’s owner email address and in your dashboard. You consent to receiving notices and transactional communications (including billing, security, and Program-change notices) electronically. Any promotional email we send will include a way to opt out. You give notices by email to support@productindex.ai.

14.3 Assignment. Neither party may assign these Producer Terms without the other’s prior written consent, except to a successor in a merger, acquisition, or sale of all or substantially all of the assets to which these Producer Terms relate, with notice to the other party.

14.4 Informal resolution first. Except for billing disputes under Section 6.8, actions to collect amounts due, and requests for urgent injunctive relief, a party with a dispute arising out of these Producer Terms will first notify the other in writing and both will try in good faith to resolve it for at least thirty (30) days before starting litigation.

14.5 Governing law and venue. These Producer Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. The state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction, and each party consents to their personal jurisdiction.

14.6 Force majeure. Neither party is liable for a delay or failure, other than a failure to pay, caused by events beyond its reasonable control.

14.7 Severability; waiver. If any provision is held unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. A failure to enforce a provision is not a waiver.

14.8 Entire agreement. These Producer Terms, together with the Terms of Use and Privacy Policy, are the entire agreement between the parties about the Program and supersede any prior agreement on that subject.

Questions: support@productindex.ai